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  • What is your Device Status?
  • Function of an Alert and Alarm feature
  • How to Temporarily De-activate Alarm Emails
  • How to set Alarms on the Enterprise Application
  • What is the ‘Alarms’ feature?
  • What is the ‘Wallet’ Feature?
  • How to fund my Wallet for SMS notification
  • What is Geofence?
  • What is the ‘Group’ feature?
  • What are Humidity Limits?
  • How do I set a Temperature Limit?
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What is your Device Status?

Written by support
August 15, 2020

The device status tells you how a device is performing and whether its most recent reading is stable or critical. There are two status states:

  • Stable/Normal Status
  • Critical Status

Stable/Normal Status

The Normal Status means that the device readings are stable. This means that:

  • the most recent temperature reading is within the preset temperature limits;
  • the most recent humidity reading is within the preset humidity limit;
  • the device battery is not low nor dead.

This status is indicated by a green status indicator on the Devices page and a green location indicator on the Maps page.

Critical Status

The Critical Status means that the device readings have gone out of preset ranges and thus your item or environment may be in potential danger. That is;

  • the most recent temperature reading is outside the preset temperature limits;
  • the most recent humidity reading is outside the preset humidity limits;
  • the device battery is low or dead.

This status is indicated by a red status indicator on the Devices page and a red location indicator on the Maps page.

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Related Articles
  • Function of an Alert and Alarm feature
  • How to Temporarily De-activate Alarm Emails
  • How to set Alarms on the Enterprise Application
  • What is the ‘Alarms’ feature?
  • What is the ‘Wallet’ Feature?
  • How to fund my Wallet for SMS notification

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