The Group Feature
The ‘Groups‘ feature on your dashboard is like a box-in-a-box. There is a box (your account) of devices with another box or boxes (the groups) of devices in it sectioning these devices into sections and sub-sections, with labels on them.
In essence, the group feature allows you to section devices and assign users to these groups, based on several reasons. It’s like this: you create two groups based on geolocation differences, then add devices to these separate groups according to the location they are, and also assign users to each group based on where they are situated.
A practical example is if you have 25 total devices on your account with 15 in Nigeria and 10 in South Africa. Also, you have a total number of 7 users in your account and 4 are in Nigeria while the other 3 are in South Africa. Instead of creating two separate accounts based on geolocation differences, what you can do is add all devices and usrs to the same account and then section devices into 2 groups. One group for the Nigerian devices and the other for the South African devices. You then add the devices in Nigeria to the Nigerian group as well as the users who are in Nigeria. The same goes for South African devices and users.
How is it Useful?
The feature is useful for quite a number of reasons. It exists typically for the purposes of privacy and accountability. Its basic purposes include:
- Email Notifications on Excursions for Multiple Users:
It is no longer the case that only the admin of an account receives email notifications on excursions. All the users of an account can get notified via their mails whenever there are excursions. To activate multiple users email notifications, simply create a group and add devices and users to this group. By so doing, all the users in the group will receive notifications on excursions for all the devices in that group.
- SMS Notifications on Excursions:
For a faster and proactive measure, it is essential for clients to activate the SMS feature. To have the SMS notification activated, kindly contact our support via email at firstname.lastname@example.org or via a phone call on 08142981261.
Finally, to register your phone number on the platform in order to start receiving SMS alerts, kindly create a group and add devices and users to this group. By so doing, all the users in the group will receive SMS notifications on excursions for all the devices in that group, because their mobile numbers will have been activated for this by our support team.
- Sectioning of devices and users:
The groups feature also allows the admin or the manager os an account to section devices into categories. For instance, the admin can section devices in an account into different categories based on geolocation differences. The can be as many groups of devices in an account as can.
However, it is noteworthy that a user will not be able to access a device or devices if the devices have been placed under a group. Unless that user is added to the group, they will not able to monitor devices that have been placed in the group.
In conclusion, the group feature allows for:
- Privacy within the same account;
- Quality assurance;
- Accountability of devices;
- Clarity; etc.