• Home
home/Knowledge Base/Device Management
Device Management
  • How to Troubleshoot a Mote Device
  • Setting Up Your LoRa Device
  • How to Charge the Mote
  • How to turn on/off the mote
  • How to Troubleshoot a Gateway
  • Gateway Configuration
  • Setting Up Your Gateway
  • How to Change Time Interval
  • How to Configure a Mote
Search
  • Alarms & Alerts
  • Device Management
  • General FAQs
  • Getting Started
  • Quality Assurance
  • User Rights Management

How to Troubleshoot a Mote Device

Written by support
August 31, 2023

To configure your device, simply follow the steps shown below:

STEP 1: Download the configuration software to your PC by clicking this link.

STEP 2: Connect the mote device to your PC using the mote cable.

Step 3: Allow your PC to recognize the connection and then click to open the configuration software

STEP 4: Click on “USBConfig” option and select Yes

STEP 5: Click Read on the top menu to access the current setting on the device

STEP 6: Click  “Initialization”

STEP 7: Click “Reboot” and “Save” 

STEP 8:Disconnect the device from the cable and restart the device.

If the issue persists, please contact Figorr support personnel.

 

 

Was this helpful?

Yes  No
Related Articles
  • Setting Up Your LoRa Device
  • How to Charge the Mote
  • How to turn on/off the mote
  • How to Troubleshoot a Gateway
  • Gateway Configuration
  • Setting Up Your Gateway

About Figorr

Figorr Website

Figorr Logistics

Figorr Support

Developers

User Manuals

Figorr Enterprise

Hey, wait...You don't want to miss out on exciting offers and articles!

Before you go, sign up for beneficial offers and newsletters.

Enter your email address

Thanks, I’m not interested