Guide: Video Link

To access this feature, simply follow the steps below:

STEP 1: Log in to your dashboard

STEP 2: Click on “Records” on the left side menu of your dashboard

STEP 3: Click on “Dispatch” which is a sub-feature in records.

STEP 4: Click on “Add New Dispatch”

STEP 5: Fill the page with all required information such as Customer Name, Address, Email, Phone Number, then, click Next to fill in the New Items.
Please note: the email address provided gets the dispatch mail to track the asset.

STEP 6: Fill in the item details – quantity, price, description, and weight, and the device for shipment.

STEP 7: Click on ‘Generate tracking code’

At this point, your client automatically gets a mail that the dispatch is ready with a tracking code to monitor.

The dispatch is also saved on the dispatch page as shown below

Further steps to start and end the shipment:

STEP 8: Click on the play action button at the right corner of the dispatch to start the trip

STEP 9: Click on the stop action button at the right side of the dispatch to end the trip.

Dispatch mail received by your client to monitor is as shown below

Tracking page is as displayed below